Sonwabo (dstv pricelock) Lebo (dstv agen*****erglen shopping centre) are Rockstars

Multichoice did zero after my review on Hello Peter. Instead, I visited a dstv agent at waterglen shopping centre and met Lebo. She listened, she wrote down my complaint, she took my number. She called every single day to give me updates until the matter was resolved yesterday (04/06/2021) since October 2020.

I phoned multichoice yesterday before Lebo phoned me to check on my matter. I threw my toys out of the court and insisted on a manager. Luckily I spoke to Sonwabo from pricelock. From 2,200,000 Scoville Heat Units at the beginning of my chat with Sonwabo to 0 at the end of the conversation. My matter appeared like peanuts to him because he handled it whilst I was on the phone. Furthermore, he gave me an offer as consolation for all the heartache caused by pricelock.

Its a pity these two stars work for dstv because their work ethic and customer care supercedes how my matter was handled by dstv and how *********** reps handled this matter since I've been calling the call center in November 2020.