Something in RSA that works

Whilst changing from one useless bank to the other my Debit order got cancelled, after FNB assured me it would go through.<br> I called the call centre only to be told to call back in an hours time, which I did.<br> What a pleasant surprise, I was expecting the standard mumbling that one usually gets from a call centre but instead was helped by the most professional lady that I've dealt with in a long time.<br> She changed my details, reinstated my debit order and changed the package within 5 minutes.<br> Well done Multichoice. I did not get her name though, but please compliment her from my side