Someone with brains from DSTV contact me

<p>I have really had enough of DST. After being a subscriber for over 8 years I tried to move to the price lock package and was told i don not qualify. So i cancelled my account and my husband got the price lock in his name. That was in march. after not being debited we phoned them in May to ask what the problem was.... they had captured the banking details incorrectly. We asked numerous times for the outstanding amount so that i could pay the amount and then they could debit afresh with the fixed price from 01/06/2017 for the month of June. Without advising they debited us R3683 on 31/05/2017 which covered march pro-rata and sbubscriptions for April, may and june. which was great...so then we were squared and we should of been debited roughly R950 on 30/06/2017 for july subscription. Well they debited R1775.....R800 odd too much. I called now and have been told yes we have been charged for june and july as we pay in arears and we werent debited for june. Well I know maths and i am pretty sure that march, april, may, june & July is 5months at roughtly R950 a month (rememeber march is only pro rata). which is R950 * 5 = R4750. they have debited R5460.....but im the one who doesnt understand.....someone better sort this out and refund me my R800! With numerous requests and out right disregard for the authorisation of a debit order being signed off, DSTV think they are an authority unto themselves and can debit any amount they feel fit without any understanding. Not to mention having a consultant, on the other side of the phone, who is single minded and doesnt listen to what their customer is trying to tell them, just add's to the frustration.</p>