NL
Nicolaas L

1 reviews | Active since May 2012

01 Mar 2024, 08:47

Some Multichoice call centre agents are not competent to do their job!!!!!!!!

I made a call to Multichoice last year to find out about the pricing for the rugby world cub. I never joined or asked to be connected. They connected me and a month later tried to bill me. After many emails, Multichoice realized they made a mistake by listening to the recording, that I don't owe them anything. They gave me over to debt collectors, and now they are harassing me. Common Multichoice, wake up and update with an email to your debt collectors. I get calls every week now. This is extremely annoying. This will come back to you one day!!!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Mar 2024, 09:10
Official
Hi Nicolaas Lyon, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
NL
Nicolaas L's update27 Mar 2024, 14:29
Reviewer Update
Hi Multichoice, I am still waiting for you to call me. I am getting constant calls from Shapiro or whoever they are calling me and demanding payment. Shame on you!!!!