So typical

last week Monday someone called trying to explain my account since moving to 799 and she could not explain how the figure got to over 800 for half a month. I was taking kids to the dr and I<br> asked her to call me back with a breakdown a week later no such call. I suspect the same person called me days later to check if I was home near the decoder as they wanted to cancel some things that were not set up properly. I hate it when you lie to me. I know you over charged me for Jan and I want a proper recon and my refund. Dont be *******, you are already making killing with you high monthly fees