so tired!!!

i am so tired of *********** companies. My husband has been an existing client of dstv for many years. I app**** for dstv pricelock with the explorer on my name as a new account which was granted on the 28th of Oct 2017. when i heard nothing from them i contacted them again on the 15th only to find out that they needed a certified copy of my id and a bankstatement before they can continue ( although nobody contacted me to tell me this!) i then got the paperwork ready and emailed it to them. All was well and they let me know that the courrier was on its way to deliver. I waited untill the 27th for i still received nothing and got the nr of the courrier (on the dot). They told me that they could not find my adress(but yet again nobody phoned me to resolve this problem!). So i then aranged for them to deliver it to the installer (Henberg Vaalpark) which they did on the 30th of Nov. Henberg gave me a call and said they received it and would install the explorer on Tuesday 5th of Dec. The 5th came and nobody pitched, the 6th i called them and they said i am on the list (they didnt pitch), the 8th i phoned them early and they said the same(nobody pitched!!!) Now today is friday the 8th of Dec. i called them and they promised today or tomorrow morning. We will now spend the weekend without tv if they dont pitch as dstv cut of my husband's account because of non payment. We did not pay as we are are closing his account and opening with the pricelock on my name. I surely thought it would be up and running by now! I am tired of asking and fighting! all i wanted was to upgrade to a better service. All i have gotton so far is a headache!