SL
Sally L

1 reviews | Active since Jan 2016

21 Feb 2016, 20:11

So Nice To Have Such Good Service

It is 8pm on a Sunday evening and it took me 10 minutes to sort out my issue.<br> I spoke to two call centre agents who were both fantastic and put me through to the correct department very quickly. They also had fantastic attitudes and made it so easy.<br> I then spoke to Tshepo on the live chat who sorted me out in under 2 minutes.<br> <br> It made me so happy I am now sitting on Hello Peter telling people about it.<br> Go DSTV, thank you very much!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Feb 2016, 12:35
Official
Hello SallyLeimer,

We would like to thank you for your positive feedback.

At DStv we are very serious about our customer's satisfaction and we work hard to get to the bottom of any customer complaints. Your feedback has been forwarded to Adelaide and Tshepo.

Thank you for taking your time to contact us. We look forward to serving you more efficiently in the future.

Should you require any further assistance, please don't hesitate to contacts us.

Please use one of the following communication channels below for assistance:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Kind regards
Dinah