So dissapointed

I have had my multi choice account for few years now, and never in my life had I struggled with something as much as this account.<br> <br> There has been error on my account for more than 2 months resulting in 2 of my decoders not working.<br> <br> My remaining one decoder did work, on the wrong package, up until 9 Sept 2015, when it was suddenly deactivated. I paid my account before the due date, but still they deactivated my decoder. For the whole month my one decoder( that should be on premium) was off even know I did pay for it. My other 2 decoders that was supposed to be linked on Extra view was not linked and only the exploration was activated. Now 6 days before my payment is due not one of my decoders are working!<br> <br> Thru out the month I have phoned and emailed and visited the head office in Randburg which amounted to up to R1132 of my own money being spent on airtime and petrol.<br> <br> I am not happy paying for the service and not receiving it, what wil happen now. Each time I call, visit a dstv agency or walk in centre I get the same answer \ we can't help you the new system doesn't allow us to."