So disappointed!!!!!

Honestly if I could give DSTV a 0 I would. I activated my account after the 20th of August 2021 was told by the call centre agent that my first payment would be on the 25th of September 2021. Today (07/09/2021) I suddenly get an sms stating that my services have been disconnected. I go on the live chat and are made to feel like an idiot because of the misinformation given to me by DSTV themselves. When I say they must cancel my account they had the audicity to offer me a downgrade?! like ***.

I have been a customer of their since 2013 and currently pay for their services for my grandmother and parents. I will be cancelling these 4 decoders as well and just get data and a streaming services for my family.

So disappointed!!!!!!