So close to cancel my contract

I hereby lodging an official complaint against Multichoice.

I have paid my account on the 14th of December 2024 and still my account was cut off on the first of Jan 2025. Everyday since the 1st I have called in spending more then R100.00 on airtime just to get my Acc activated. You have requested a lot of documents which I have send as per the attached emails and attachments every day the same thing same story yesterday they say everything was fine and I must not use the QR code again to pay. Now today im cut off again and being told that there is no proof that I have send the attached documents. But there is the proof.

To be honest im so p@@@@ of with multichoice for this inconvenience im so closed to cancel this contract I can’t spend 100s of rands everyday to sort out this mess. On now I am told im not the only one that is complaining and that it is a fault on multichoice site and I wont be disconnected again tomorrow but I have been disconnected everyday since 1 Jan 2025.