sms saying acc behind

Item: DStv (MultiChoice)
Rating: 2
Author: JAMES W

I just received an sms showing I need to make payment arrangements. My dstv was cancelled in July. This is how I am treated? I have all communication received to confirm the cancellation - so sort this **** out asap. GOD be with you if I find negative details on my name on any credit bureau.

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

16 Nov 2015, 09:50

Hello JAMESVW,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply16 Nov 2015, 09:50

Official