SMART LNB PROBLEMS!

<p>People please watch out for this excuse of Mutlichoice regarding their Smart LNB bad batch problems.</p> <p>So i moved into a new place in March this year. I had to do my installation from scratch. Got a installer to do new wiring, etc. I had 2 x 2 hd 2p pvr's on my setup. I started experiencing signal issues. So i upgraded my dish and switched to a Smart LNB which i was advise to do. Bought it from GAME Stores in Boksburg. Worked fine for a month. I called DSTV and told them i kept on experiencing with the extra view and Primary decoder. They advise me to have the secondary deoder tested which i did do at Mutlichoice Centurion. No problem with the decoder. Freezing was still there. Called them again then they said the frequencies must be set correctly. So i did that and worked for a week most. Now obviously time has been going by and i know i bought geniune stuff but apparently i did not know that there is a bad batch of Smart LNBS out there. and i am only given 3 months to have it swopped out. I did eveyrthing they told me to do and more and its only the LNB now that i can narrow it down to. I called them today and asked about the Exchange of the Smart LNB and they said the Installer must do it. What else is very surprising is that they dont tell you this when you are sitting on the phone with them trying to fix the problem. So anyway, now im a peeeed off and i called the installer and he says his work is only gauranteed for 3 months and DSTv misinformed me somehow cos i must pay for a call out of R900!! WTH! A new LNB costs R450 and it has 2 *****s to secure it. So now here i am, stuck with another service provider that acknowledges that there hardware is faulty but refuses to assisit in anyway. I am a cusotmer and i must pay for this service that doesnt work properly. Becuase of the LNB issue now the PVR function soenst work properly and xtra view. Needless to say i pay an extra R80pm for this feature. DSTV please do something to help!</p>