SR
Selwyn R
1 reviews | Active since Nov 2009
23 Apr 2015, 18:18
SLOW response
I cant believe that the only way to activate a decoder for an Employee account is via email. I get promised that your social network (eg. twitter) has a quick response but the last time it took 2 days to get a response. Email responses are just as slow if not worse
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
25 Apr 2015, 08:04Hello selwynv,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We confirm that social media can only assist with technical problems, however we need to escalate other employee related complains to the relevant department.
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We confirm that social media can only assist with technical problems, however we need to escalate other employee related complains to the relevant department.
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply25 Apr 2015, 08:04
Official
Hello selwynv,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We confirm that social media can only assist with technical problems, however we need to escalate other employee related complains to the relevant department.
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We confirm that social media can only assist with technical problems, however we need to escalate other employee related complains to the relevant department.
Regards
Nesta
Best regards,