Sloppy service

<p>Dear DSTV<br />yesterday whilst watching the game between Australia and England there was a break in transmission of the service.No fault of mine.I called DSTV between 17h30 and 18h00 -please check your records -I spoke to a lady who was not helpful at all she simply told me that i need to take my decorder in to a nearest agent to check it out-I thanked her and called in again-I then spoke to another lady who was extremely rude she told me did you not call in just now and speak to my colleague.Did she not tell you what to do.The more i tell her that nothing is wrong with the device-She tells me i am shouting at her and she shouts at me-She interrupts me the entire time.Did not want to listen to me-Eventually i got fedup with her attitude and asked to speak to her Superior.This agent just listened left me on hold and did nothing-then she played music for me and left me hanging for 10 mins not getting back to me.I am totally disappointed in the pathetic horrible service i got from DSTV-Both agents were not helpful at all-Kindly check your records and performance manage these 2 ladies.They are giving your company a really bad name-Can you follow up with me and advise as to what has been done with these 2 agents.Thank You</p>