CW
Charles W

1 reviews | Active since Aug 2016

10 Sept 2021, 13:40

***** services by DSTV/ MULTICHOICE

On about 14 August 2021 the harddrive of my DSTV EPLORA decorder packed up just more than 3 years from when I bought it. Because I like recording serieses I bought another Explora decorder. Nobody at Tafelberg Furnishers nor at Multichoice mentioneed an amount of R105 to be able to record anything. I was on the phone for than an hour to register the new Explora decoder and remove the old one. I have always been under the impression that for my purpuses I would rather by the Explora, rather than the basic decoder. During my more than hour conversation with the agent from Multichoice I chose the Compact Plus package amounting to R539 per month. I was never advised about the R105 for recording and paucing functions. I think this is really skel

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Sept 2021, 16:15
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,