CZ
Cecilia Z
1 reviews | Active since Oct 2022
29 Jan 2023, 07:55
Skelem money making scheme.
I am extremely furious with the fact that Dstv disconnects my subscription before month end and always expect me to pay a reconnection fee. It's a total *******. I paid my dstv on the 3/1/2023, but this morning when I wake up it's disconnected. Dstv is a money making scheme.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
29 Jan 2023, 08:01Hi Cecilia ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply29 Jan 2023, 08:01
Official
Hi Cecilia ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
30 Jan 2023, 13:47Hi Cecilia.
Kindly note that we have tried contacting you on 079****707 to no avail.
The payment date is the 25th of every month on the account, hence the system disconnected the services due to non payment.
Please advise if you'd like to change the payment date on the account.
Kind regards,
DStv: Hello Peter Team
Kindly note that we have tried contacting you on 079****707 to no avail.
The payment date is the 25th of every month on the account, hence the system disconnected the services due to non payment.
Please advise if you'd like to change the payment date on the account.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply30 Jan 2023, 13:47
Official
Hi Cecilia.
Kindly note that we have tried contacting you on 079****707 to no avail.
The payment date is the 25th of every month on the account, hence the system disconnected the services due to non payment.
Please advise if you'd like to change the payment date on the account.
Kind regards,
DStv: Hello Peter Team
Kindly note that we have tried contacting you on 079****707 to no avail.
The payment date is the 25th of every month on the account, hence the system disconnected the services due to non payment.
Please advise if you'd like to change the payment date on the account.
Kind regards,
DStv: Hello Peter Team
Best regards,
CZ
Cecilia Z's updateReviewer Update
31 Jan 2023, 06:59Good day
Kindly note that I would like to change the payment date to month end.
Kindly note that I would like to change the payment date to month end.
CZ
Cecilia Z's update31 Jan 2023, 06:59
Reviewer Update
Good day
Kindly note that I would like to change the payment date to month end.
Kindly note that I would like to change the payment date to month end.
CZ
Cecilia Z's updateReviewer Update
28 Mar 2023, 11:04You can't say my payment date is the 25th when I had the same issue last month and was told that it has been changed to month end.
CZ
Cecilia Z's update28 Mar 2023, 11:04
Reviewer Update
You can't say my payment date is the 25th when I had the same issue last month and was told that it has been changed to month end.