Sizwe, thank you, you were amazing.

I noticed that my monthly debit order had been overcharged by DSTV. I telephoned in expecting the standard, " Thank you for letting us know we will investigate and come back to you" which basically means perhaps sometime in my lifetime. However I fortunately got through to Sizwe, (I telephoned the *** number) and he could not have been more helpful. He went out of his way to sort out the problem, emailed the relevant persons, and actually sorted out a further problem I did not know I had.Thank you Sizwe, you were amazing.