Siyabona Madela Must go!!!

A line Manager named Siyabonga Madela down right refused to prioritize the assistance of an elderly sick woman at their DBN CBD branch who came in yet again attempt to cancel her subscription. This is the 3rd try this woman has come in.

I am not understanding how an institution of that size doesn’t have a dedicated counter to assist the elderly citizens of the country. Surely they can’t be subjected to the snail pace service at this branch!