Sinking Titanic (it hit the iceberg)

I cannot stream channels on my phone on the package I am PAYING for, only 5 lousy channels are available. I called in on the 26th July 2024 wherein 2 consultants took me through the same exercise of logging in/out without success, even though I told the other we had done that already.

After wasting my precious airtime of about R100, I was told my problem is escalated and I should expect a call or a resolved issue soon, nothing happened.

I called again 10 days later to another useless consultant who took me through the same process but I told him to go to hell after two attempts. Here's your reference number whose details were never escalated as promised: ***. I think I am done with DSTV, I should save this money for better things since there's nothing good out of DSTV