RVDM
Raymund Van Der Mescht
1 reviews | Active since Nov 2011
04 Apr 2015, 22:03
Single Choice!! Bad Billing......
Im shocked with Multichoice account department!! My second hellopeter post in 4 months. All personnel should either send back to university or replaced by someone with accounting experience!! I made use of the special offered via email, \Pay for 11 months in advance
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DStv (MultiChoice)'s replyOfficial
05 Apr 2015, 14:52Hello raymundpta,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We confirm that the billing on your account has been rectified and all the adjustments done .
Once again please accept our sincerest apologies for any inconvenience you have experienced in this regard
.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We confirm that the billing on your account has been rectified and all the adjustments done .
Once again please accept our sincerest apologies for any inconvenience you have experienced in this regard
.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply05 Apr 2015, 14:52
Official
Hello raymundpta,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We confirm that the billing on your account has been rectified and all the adjustments done .
Once again please accept our sincerest apologies for any inconvenience you have experienced in this regard
.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We confirm that the billing on your account has been rectified and all the adjustments done .
Once again please accept our sincerest apologies for any inconvenience you have experienced in this regard
.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,