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Sindisiwe S
1 reviews | Active since Aug 2015
24 Jul 2024, 16:50
Sindy
Worse customer service ever! My dstv internet sim card is locking itself since lastweek Monday. No one is able to assist until this day, iv been told escalations are sent, updating adressing, reboot ect. Im sending quiries online, phoning with no assistant, im sitting with wifi which is no use to me while im paying for it. I cant drive 2hrs to the walking center, I need to return this wifi and my money bad. Very poor from multichoice. Two reference escalation was given ***4-I148 and #INC-***.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
24 Jul 2024, 17:15Hi Sindisiwe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply24 Jul 2024, 17:15
Official
Hi Sindisiwe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
SS
Sindisiwe S's updateReviewer Update
25 Jul 2024, 09:58Do you ever attend to our complains or you just auto send the acknowledge response. I need some to get back to me on *** and resolve my issue
SS
Sindisiwe S's update25 Jul 2024, 09:58
Reviewer Update
Do you ever attend to our complains or you just auto send the acknowledge response. I need some to get back to me on *** and resolve my issue