1 reviews | Active since Jan 2015
since waiting for feedback for almost a month
As per below comminication from you guys been waiting for feedback regarding the billing on my account for almost a month now without any correspondence,what does this say about the services you provide to your customers.<br> <br> <br> <br> Hello thabisodopi,<br> <br> We do apologies for the inconvenience you experienced in this regard.<br> <br> We are currently investigating your query.<br> <br> Feedback will be provided by written or telephonic correspondence as soon as more information becomes available <br> <br> Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.<br> <br> Your support, and that of all our customers, is important to us.<br> <br> Regards<br> Rupert<br>
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Please refer to your personal e mail address for more detail pertaining to your query.
To update or change any of your account information, you may also make use of the different options below.
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically.
You may also request assistance from any of these channels:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert