Silence from DSTV

Following my previous complaint on 4th August 2021 when DSTV were totally confused about my account status and required further payment in an ever decreasing scale I received a call from Sandile who attempted to spin me a story about the reason for the confusion. When I pointed out to him that this had been an almost monthly occurrence since Dec 2020 he asked me for proof and for copies of correspondence. My big complaint with DSTV is that they are an organization bereft of managers, it is impossible to have contact with one. They are very good at placating the requirements of Hellopeter in that they do contact the complainer but after that NOTHING happens. In this instance it was no different. I sent Sandile 5 e-mails containing 42 copies of correspondence between DSTV and myself concerning this matter on 6th August 2021. The silence from them has been deafening!