GC
Gail C
1 reviews | Active since Mar 2010
07 Jan 2024, 19:20
Signed up for Disney+ without my knowledge.
Multichoice DSTV has done it again. Charged me for Disney Plus + when and I did not ask for it or sign anything. I am a pensioner why would I want Disney+?
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
07 Jan 2024, 20:55Hi Gail Clur,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply07 Jan 2024, 20:55
Official
Hi Gail Clur,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
GC
Gail C's updateReviewer Update
10 Jan 2024, 08:32Thank you for your reply. I was contacted by a DSTV call agent who promised to reverse the Disney+ charge and send me an up-to-date statement. I am still waiting for this information a couple of days later.
I would prefer if Disney+ is never charged on my statement this is infuriating that it has to be reversed every month.
I would prefer if Disney+ is never charged on my statement this is infuriating that it has to be reversed every month.
GC
Gail C's update10 Jan 2024, 08:32
Reviewer Update
Thank you for your reply. I was contacted by a DSTV call agent who promised to reverse the Disney+ charge and send me an up-to-date statement. I am still waiting for this information a couple of days later.
I would prefer if Disney+ is never charged on my statement this is infuriating that it has to be reversed every month.
I would prefer if Disney+ is never charged on my statement this is infuriating that it has to be reversed every month.