SICK SICK SICK SICK OF BOXOFFICE NOT WORKING!!!!!!

MY FREAKING BOXOFFICE DOES NOT NOT WORK!!! I AM SO SICK OF THIS SAME ISSUE! IT IS THE 2ND MONTH I AM WAITING FOR A REFUND OF 2 MOVIES I HIRED, THEY NEVER NEVER CAME THROUGH BUT GUESS WHAT!!!??? MY ACCOUNT WAS DEBITED FOR THE 2 MOVIES, IT WAS 'ESCALATED' TO BOXOFFICE BUT I GUESS NO ONE CARES THAT I SPENT MONEY FOR NOITHING!!!!! NOW I HAVE TO PAY WITH MY CREDIT CARD WHICH I HAVE BEEN BATTLING TO DO SINCE 1PM..BECAUSE I STILL HAVENT BEEN REIMBURSED FOR THE 2 MOVIES. MY KIDS ARE WAITING AND LOOKING AT ME WAITING FOR THIS FREAKIN POP UP WHICH NEVER COMES UP!!! I AM TRULY SICK AND TIRED!!!!! WHAT THE HELL DO I DO NOW!!!?????? I WOULD CERTAINLY CANCEL THIS USELESS SERVICE ENTIRELY BUT WE ARE HELD HOSTAGE TO THIS STUPID SERVICE BECAUSE OF THE KIDS!!! PLS CALL ME TODAY!!! ***