AH
Andries H

1 reviews | Active since Aug 2015

18 Aug 2015, 12:01

Sick of DSTV

every month there is a problem with DSTV, all the call centre aganets are so arrogant<br> i would lie to know how they manage a persons account.how do you fall behind on a prepaid account, its insane <br> is it not the same as *****ing, think about it...if DSTV has 1 million users and each has to pay atleast once a year the R50 reconection fee they score R50milj each year.its ******** really..i hate dstv.they are as all the big companies in this country...abusing the people and they manipulate the accounts..how else does a prepaid account fall behind..then they come with the stupid story of ohhh we left it on 2-3 days longer...thats not my problem...i never asked you to do it????or am i wrong?????<br> now i have to pay R750 to use for 10 days???

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Aug 2015, 20:02
Official
Hello Andriesharmse,

Please accept our sincere apologies in this regard. We at MultiChoice, we do our best to provide you our valued subscriber with superior service.

Please refer to your personal email for your account information.

Your recent unsatisfactory experience is regarded with all seriousness.

Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

Here are our touchpoints:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards

Elna