1 reviews | Active since Feb 2017
SICK AND TIRED OF PATHETIC DSTV!!!!
<p>This must be the 100th time i have called the multichoice contact centre!!!!!! I AM SICK AND TIRED OF THEIR BULL**** STORIES!!!! YOU PAY SO MUCH FOR DAMN TELEVISION SERVICES FOR SUCH PATHETIC CUSTOMER SERVICE AND CONNECTION!!!!! I HAVE BEEN TRYING TO SORT MY EXTRA VIEW OUT FOR 2MONTHS NOW!!!! FIRST THEY TOLD ME I NEEDED TO PAY MY SUBSCRIPTION FEES AND THEY WOULD CONNECT! I DID THAT AND NOTHING HAPPENED! THEN THEY SAID IT WAS THE DECODER! CHANGE THE DECODER AND STILL NOTHING!!!!! FINALLY THEY SAID IT WAS THE CABLING ISSUE... WE HAD TO ****N PAY R1200 TO REDO THE ENTIRE CABLING AND STILL NOTHING!!!!!! THEY SHOULD RATHER CLOSE DOWN BECAUSE THEY ARE FULL OF ****!!!! I WISH THERE WAS A DIFFERENT COMPANY THAT WOULD PROVIDE THE SAME SERVICES SO THAT PEOPLE WOULD NOT HAVE TO TAKE SO MUCH OF HASTLE AND NONSENSE FROM DSTV BECAUSE OF OBLIGATION OF WANTING TELEVISION CHANNELS!!!! </p>
Dear Kemantha Govender
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter Team
Dear Kemantha Govender
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter Team
My query is not resolved because it goes off everyday! So can someone call me and fix the problem. U cannot assume the problem is resolved if you did not contact me... i have spoken to several people and asked for a manager to call me and havent gotten that call yet!
My query is not resolved because it goes off everyday! So can someone call me and fix the problem. U cannot assume the problem is resolved if you did not contact me... i have spoken to several people and asked for a manager to call me and havent gotten that call yet!
Furthermore an apology is not going to suffice for the inconvenience and frustration I am going through. All the money i had to waste due to incompetency.
Furthermore an apology is not going to suffice for the inconvenience and frustration I am going through. All the money i had to waste due to incompetency.
