SICK AND TIRED OF EXPLOITERS!!

Multi choice has been so excellent in taking peoples money and investing..or paying their *********** stuff. It's more than six months now,still waiting to hear from them with my refund after being down graded from compact to easy package. Last month they disconnected me & when I called them,they couldn't answer nor explain why was I disconnected while I have a credit of R649 that I paid in advance on the 23 Feb 2023 for March and their gratitude was to down grade me to a R30 package in February. Miraculously so,they decided to reconnect without an apology nor explaining what went wrong cause I have a lot of credit that will last me for months on their precious package they saw it perfect for me, after being kept on hold for an 1hr:20:05s ...

Been good with their pathetic services, they disconnected me again this month- September.When I called them they kept me on hold not been able to explain "AGAIN" why am I disconnect again and how may times do I have to be calling every month with 1 and the same problem,no answer still! Instead all I hear is that I am being charged for services that I am not using and when I ask why,they don't know, dam exploiters! How stupid can one be to use PVR services on a R30 package! Lincoln Both kept me on hold for more that an hour for me to speak to his team leader and told me that he's gonna have to listen to my calls and come back to me. I guess he's even getting a bonus listening to my calls this today and God knows til when. I want my money!!! Multi choice deserves nothing but hell!