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sithabile M

1 reviews | Active since Oct 2016

15 May 2018, 21:16

Sick and tired of complaining about the same thing

Im honestly getting fed up with multichoice. No one is ever helpful on the phone until you complain here. Its getting tiring already. If you guys cannot offer me a solod service please say than I will just switch off dstv and stop using it. No one ever clears my E30 error while im on the line. It always has to take hours sometimes more than 6 hours. I don’t have any service now. And im pretty sure it will only come back late tomorrow . I am on the road and my kid watches education channel every morning. Please if you cannot offer me a solid service just cut it off. Im tired of complaining. 3rd time in one month im getting the same error and i pay every month. If its not on by tomorrow morning 8 o’clock better suspend my service I’ll find another way.

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 May 2018, 09:12
Official

Dear Sithabile Maduna

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

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sithabile M's update16 May 2018, 21:52
Reviewer Update
I did send the screenshot as requested. To that email and never got feedback. Mind you im still being charged even though I cannot even watvh the damn TV.