AJ
Avi J
1 reviews | Active since Jul 2013
10 Jun 2015, 17:24
Sibusiso Hlongwane
I have been from pillar to post with multichoice. My records speak for itself. I was really puzzled this month as I had issues with my device. I decided to come into the branch after spending a lot of time in your call centre and had Sibusiso test my device. He went further to accept my payment receipt via via email and responded very politely and efficiently till he made sure my service and new decoder was working properly. He followed up till I was happy , that makes all the difference. He really is an asset and the only reason I have not cancelled my DSTV again. I am most pleased and he has changed my impression of multichoice.
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Replies (1)DStv (MultiChoice)'s replyOfficial
12 Jun 2015, 11:39Hello zoom54,
Thank you for taking the time to point out our service successes .As we continually strive to improve our service, feedback such as yours is extremely valuable.
We will escalate the compliment to Sibusiso Hlongwane manager.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service successes .As we continually strive to improve our service, feedback such as yours is extremely valuable.
We will escalate the compliment to Sibusiso Hlongwane manager.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply12 Jun 2015, 11:39
Official
Hello zoom54,
Thank you for taking the time to point out our service successes .As we continually strive to improve our service, feedback such as yours is extremely valuable.
We will escalate the compliment to Sibusiso Hlongwane manager.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service successes .As we continually strive to improve our service, feedback such as yours is extremely valuable.
We will escalate the compliment to Sibusiso Hlongwane manager.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
