Sh#t service

Since I had the DSTV Explora Ultra installed I have been having endless issues. Every month I have to spend an hour on the phone…using my airtime to resolve issues. I have the compact package, but I’m required to Pay over R1000 every month. Additional charges for things I have not requested is added to my account…and nobody can assist. I am gatvol now. Please come and take your sh%t out of my house!!!!! The consultants are not even able to assist…seems like they are just there to sound pretty, but don’t have the faintest idea about what they are doing. On the App, WhatsApp, Self Service and on calls it all shows different values. How on earth is that possible??!!!