TR
Thakhani R
1 reviews | Active since Oct 2018
05 Jun 2021, 21:06
ShowMax Subscription
I am been charged R99 for Showmax. Well have been for 4 months, without realising. They don't wanna refund me. And i told them since they say im subscribed, then they must cancel but apparently they cant cancel. When i log onto Showmax, it says i am not subscribed and there is actually not charge from Showmax side. So Dstv wants to keep charging me even if i am actually not subscribed. The consultants are not helping me. So, basically dstv will keep charging cos self service i am unable to cancel since it shows that i am actually not subscribed. Tell mex what is DSTV charging me for?
Helpful (0)
Replies (1)0
Replies (1)TR
Thakhani R's updateReviewer Update
23 Jun 2021, 13:22I received confirmation that a credit of R530 was due to me and i opted for a refund and sent all the documents. This was the beginning of the month.
I have not received the refund. And now a new month is here and i think dstv is just stalling so that they dont pay me and just credit my account for the month. And months to come.
This is wrong.
Who do i need to talk to? Ive sent emails, sought Twitter help but still no refund.
I have not received the refund. And now a new month is here and i think dstv is just stalling so that they dont pay me and just credit my account for the month. And months to come.
This is wrong.
Who do i need to talk to? Ive sent emails, sought Twitter help but still no refund.
TR
Thakhani R's update23 Jun 2021, 13:22
Reviewer Update
I received confirmation that a credit of R530 was due to me and i opted for a refund and sent all the documents. This was the beginning of the month.
I have not received the refund. And now a new month is here and i think dstv is just stalling so that they dont pay me and just credit my account for the month. And months to come.
This is wrong.
Who do i need to talk to? Ive sent emails, sought Twitter help but still no refund.
I have not received the refund. And now a new month is here and i think dstv is just stalling so that they dont pay me and just credit my account for the month. And months to come.
This is wrong.
Who do i need to talk to? Ive sent emails, sought Twitter help but still no refund.