MM
Moipone M

1 reviews | Active since Jan 2018

05 May 2020, 10:32

Showmax not working

I’m a DSTV premium subscriber and have not been able to access Showmax since last month. No one at the call center can assist me instead I’m told to subscribe to showmax which I’ve tried doing but keep failing because it says I don’t have an active subscription. Someone please assist

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 May 2020, 10:39
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 May 2020, 14:30
Official
Hi Moipone,

We are sorry to hear of the inconvenience.

Kindly ask our Showmax team to assist by using  https://chat.showmax.com/

Regards
The DStv Hellopeter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 May 2020, 14:31
Official
Hi Moipone, 

We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true

Regards
The DStv Hellopeter Team

Best regards,