SM
Shaun M

1 reviews | Active since Jun 2010

30 Aug 2016, 16:22

Showmax linked to dstv account via website

<p>Good day,</p> <p> </p> <p>I tried to register and link showmax to my current dstv account and I was refused to do so for the reason that I elected to pay my account via eft every month and not via debit order. Can this matter be looked into and reverted because this is an unfair policy towards clients that elect to pay their dstv account via eft. I don't want to make use of your debit order facilities as in the past I had endless problems with irregular double deductions.</p> <p> </p> <p>Regards,</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Aug 2016, 16:54
Official

Dear Shaun

We are looking into your query. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Aug 2016, 13:01
Official
Dear Shaun Unfortunately, this is one of the terms and conditions for adding ShowMax to your bill. Primarily ShowMax only has the debit order option to pay for their subscription, they do not accept cash or EFT hence your DStv account has to be on debit order too. Kind regards Dinah