Helpful (0)
Replies (6)0
Replies (6)
DStv (MultiChoice)'s replyOfficial
24 Oct 2020, 21:56Hi Derek West,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply24 Oct 2020, 21:56
Official
Hi Derek West,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
25 Oct 2020, 09:56Hi Derek,
Kindly note that we tried contacting you on your mobile number 082*****35 with a *** number and could not get hold of you.
Please provide us with your query details or a suitable time for us to contact you.
Kind Regards,
DStv: Hello Peter Team
Kindly note that we tried contacting you on your mobile number 082*****35 with a *** number and could not get hold of you.
Please provide us with your query details or a suitable time for us to contact you.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply25 Oct 2020, 09:56
Official
Hi Derek,
Kindly note that we tried contacting you on your mobile number 082*****35 with a *** number and could not get hold of you.
Please provide us with your query details or a suitable time for us to contact you.
Kind Regards,
DStv: Hello Peter Team
Kindly note that we tried contacting you on your mobile number 082*****35 with a *** number and could not get hold of you.
Please provide us with your query details or a suitable time for us to contact you.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
27 Oct 2020, 15:25Hi Derek,
Kindly note that as per our telephone conversation, you confirmed that your daughter managed to fix the Showmax error.
Kind Regards,
DStv: Hello Peter Team
Kindly note that as per our telephone conversation, you confirmed that your daughter managed to fix the Showmax error.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 Oct 2020, 15:25
Official
Hi Derek,
Kindly note that as per our telephone conversation, you confirmed that your daughter managed to fix the Showmax error.
Kind Regards,
DStv: Hello Peter Team
Kindly note that as per our telephone conversation, you confirmed that your daughter managed to fix the Showmax error.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DW
Derek W's updateReviewer Update
27 Oct 2020, 17:39Thanks for the Assistance
DW
Derek W's update27 Oct 2020, 17:39
Reviewer Update
Thanks for the Assistance
DW
Derek W's updateReviewer Update
27 Oct 2020, 17:43I appreciate DSTV phoning me to try to sort out the error, but it would be nice if the error contained some sort of useful information. Turns out my decoder doesn't know anything about "Maximum number of connected devices reached" & just says "Error" - Sorry for you.
Seems to me that the Explorer 2 is a bit 'buggy' - Still, Nice that they are here to help.
Seems to me that the Explorer 2 is a bit 'buggy' - Still, Nice that they are here to help.
DW
Derek W's update27 Oct 2020, 17:43
Reviewer Update
I appreciate DSTV phoning me to try to sort out the error, but it would be nice if the error contained some sort of useful information. Turns out my decoder doesn't know anything about "Maximum number of connected devices reached" & just says "Error" - Sorry for you.
Seems to me that the Explorer 2 is a bit 'buggy' - Still, Nice that they are here to help.
Seems to me that the Explorer 2 is a bit 'buggy' - Still, Nice that they are here to help.
DW
Derek W's updateReviewer Update
30 Oct 2020, 19:40Hi guys, seems like the maximum amount of connections wasn't the issue after all. We disconnected all devices, except the explorer 2, and still get the error "an error has occurred" - this happens after the download period (the decoder has a decent connection)
DW
Derek W's update30 Oct 2020, 19:40
Reviewer Update
Hi guys, seems like the maximum amount of connections wasn't the issue after all. We disconnected all devices, except the explorer 2, and still get the error "an error has occurred" - this happens after the download period (the decoder has a decent connection)