TM
Thamie M
1 reviews | Active since Nov 2017
24 Feb 2024, 21:30
Showmax endless woes!
The new Showmax is so flawed, it seems to get worse by the day. Not only can't I cast my phone to my TV because it gives an error, but it is generally slow or non-responsive to some inputs. The other day I wanted to display English subtitles watching one of the shows, I could only get them in isiZulu...like what the hell!? Multichannel really dropped the ball with this new version...& mind you we have to pay for it at the end of it all. Really Multichoice!!!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
24 Feb 2024, 22:03Hi Thamie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply24 Feb 2024, 22:03
Official
Hi Thamie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
26 Feb 2024, 14:14Hi Thami, we hope this email finds you well.
We tried contacting you all day on *** to no avail.
Thank you for taking the time to share your feedback with us. We understand your frustration regarding the lack of English subtitles on the new Showmax 2.0 streaming platform and the inability to Chromecast from your phone to your TV.
Please be aware that certain shows on our platform are licensed through suppliers, and the availability of specific subtitles may depend on the agreements we have with them. However, we strive to provide a wide range of content with various language options to cater to our diverse audience.
Regarding the Chromecast issue, we are aware of the technical limitations you have experienced and are actively working to improve the compatibility of our app with Chromecast devices.
We would like to reassure you that the new Showmax 2.0 streaming platform, in partnership with Pea****, is in its early stages and we are committed to making ongoing improvements to address any issues and enhance the overall streaming experience for our customers.
Please share a more suitable time for us to contact you and further address these issues or reach out to our Showmax support team at *** for further assistance.
Regards
DStv: Hello Peter Team
We tried contacting you all day on *** to no avail.
Thank you for taking the time to share your feedback with us. We understand your frustration regarding the lack of English subtitles on the new Showmax 2.0 streaming platform and the inability to Chromecast from your phone to your TV.
Please be aware that certain shows on our platform are licensed through suppliers, and the availability of specific subtitles may depend on the agreements we have with them. However, we strive to provide a wide range of content with various language options to cater to our diverse audience.
Regarding the Chromecast issue, we are aware of the technical limitations you have experienced and are actively working to improve the compatibility of our app with Chromecast devices.
We would like to reassure you that the new Showmax 2.0 streaming platform, in partnership with Pea****, is in its early stages and we are committed to making ongoing improvements to address any issues and enhance the overall streaming experience for our customers.
Please share a more suitable time for us to contact you and further address these issues or reach out to our Showmax support team at *** for further assistance.
Regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 Feb 2024, 14:14
Official
Hi Thami, we hope this email finds you well.
We tried contacting you all day on *** to no avail.
Thank you for taking the time to share your feedback with us. We understand your frustration regarding the lack of English subtitles on the new Showmax 2.0 streaming platform and the inability to Chromecast from your phone to your TV.
Please be aware that certain shows on our platform are licensed through suppliers, and the availability of specific subtitles may depend on the agreements we have with them. However, we strive to provide a wide range of content with various language options to cater to our diverse audience.
Regarding the Chromecast issue, we are aware of the technical limitations you have experienced and are actively working to improve the compatibility of our app with Chromecast devices.
We would like to reassure you that the new Showmax 2.0 streaming platform, in partnership with Pea****, is in its early stages and we are committed to making ongoing improvements to address any issues and enhance the overall streaming experience for our customers.
Please share a more suitable time for us to contact you and further address these issues or reach out to our Showmax support team at *** for further assistance.
Regards
DStv: Hello Peter Team
We tried contacting you all day on *** to no avail.
Thank you for taking the time to share your feedback with us. We understand your frustration regarding the lack of English subtitles on the new Showmax 2.0 streaming platform and the inability to Chromecast from your phone to your TV.
Please be aware that certain shows on our platform are licensed through suppliers, and the availability of specific subtitles may depend on the agreements we have with them. However, we strive to provide a wide range of content with various language options to cater to our diverse audience.
Regarding the Chromecast issue, we are aware of the technical limitations you have experienced and are actively working to improve the compatibility of our app with Chromecast devices.
We would like to reassure you that the new Showmax 2.0 streaming platform, in partnership with Pea****, is in its early stages and we are committed to making ongoing improvements to address any issues and enhance the overall streaming experience for our customers.
Please share a more suitable time for us to contact you and further address these issues or reach out to our Showmax support team at *** for further assistance.
Regards
DStv: Hello Peter Team
Best regards,