MD
Mark D
1 reviews | Active since Dec 2018
26 Jun 2020, 14:46
Showmax does not work on DSTV
I am unable to watch Showmax on my DSTV contract even on SD despite a download speed of 12.6. Went onto Showmax live chat over an hour ago and still no response. Netflix works, DSTV Catchup works, You Tube Works but not Showmax. Called DSTV, was assisted, then put on hold. Call terminated after 15 minutes of music. No closer to resolving my problem.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
26 Jun 2020, 18:02Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 Jun 2020, 18:02
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
26 Jun 2020, 20:27Hi Mark,
We have gone through your account and noticed that your account does not have an active Showmax subscription. Kindly go to showmax.com and link your DStv subscription to Showmax.
Go to www.showmax.com and sign in.Go to Manage Account and click on Manage Subscription.Select Standard PlanSelect “DStv add to account” as your payment method.Enter your South African ID number.Confirm your mobile phone number. Enter the OTP and accept the T&Cs.
Regards
DStv: Hello Peter Team
We have gone through your account and noticed that your account does not have an active Showmax subscription. Kindly go to showmax.com and link your DStv subscription to Showmax.
Go to www.showmax.com and sign in.Go to Manage Account and click on Manage Subscription.Select Standard PlanSelect “DStv add to account” as your payment method.Enter your South African ID number.Confirm your mobile phone number. Enter the OTP and accept the T&Cs.
Regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 Jun 2020, 20:27
Official
Hi Mark,
We have gone through your account and noticed that your account does not have an active Showmax subscription. Kindly go to showmax.com and link your DStv subscription to Showmax.
Go to www.showmax.com and sign in.Go to Manage Account and click on Manage Subscription.Select Standard PlanSelect “DStv add to account” as your payment method.Enter your South African ID number.Confirm your mobile phone number. Enter the OTP and accept the T&Cs.
Regards
DStv: Hello Peter Team
We have gone through your account and noticed that your account does not have an active Showmax subscription. Kindly go to showmax.com and link your DStv subscription to Showmax.
Go to www.showmax.com and sign in.Go to Manage Account and click on Manage Subscription.Select Standard PlanSelect “DStv add to account” as your payment method.Enter your South African ID number.Confirm your mobile phone number. Enter the OTP and accept the T&Cs.
Regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
26 Jun 2020, 20:28Hi Mark,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
DStv: Hello Peter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 Jun 2020, 20:28
Official
Hi Mark,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
DStv: Hello Peter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
DStv: Hello Peter Team
Best regards,