MJ
Marileen J
1 reviews | Active since Jan 2021
03 Sept 2024, 14:41
Showmax disconnected even though I paid
I am paying for my Showmax, they just disconnected it, and I contacted Showmax ref number #INC-***, they said, they should disconnect it and reconnect it again. I am unhappy, I did pay, now they want a reconnection fee, and a payment on Showmax, and the Whatsapp app is not user friendly, where I can have a conversation with a human and not with an robot
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Replies (1)
DStv (MultiChoice)'s replyOfficial
03 Sept 2024, 14:49Hi Marileen,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Sept 2024, 14:49
Official
Hi Marileen,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team