MK
Mandy K

1 reviews | Active since Nov 2017

26 Nov 2022, 08:51

Showmax

Today is precisely one week after a *********** agent from DStv deleted my entire profile, coz she didn’t know her job…From cancelling my insurance, xtra view, Showmax, everything. Today my Showmax is not working. My account is up to date. I have send numerous of emails, spoke via chat. But today Showmax is not playing. Apparently I haven’t paid. Just because if one person not knowing what to do… me the customer must be inconvenienced. Why can’t you just deliver a service… I’m paying for this BS. My Showmax is active on my Account and apps. Seriously 😒 sort out my Showmax

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Nov 2022, 08:52
Official
Hi Mandy,

 We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team