JP
Johann P
1 reviews | Active since Dec 2015
03 Jan 2020, 09:17
Shomax added to my account without my knowledge
I have been a DSTV Compact Plus subscriber for a long time. This month I saw that an extra amount of R 49 went off my DSTV debit order. When I phoned to enquire about this I was told I subscribed to Showmax. I have never subscribed to Showmax or used it. I immediately cancelled my Debitorder and will now only pay cash for my DSTV subscription. I wondered if this happened to other DSTV subscribers as well?
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Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Jan 2020, 09:41Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Jan 2020, 09:41
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
JP
Johann P's updateReviewer Update
15 Jan 2020, 18:05I see there has again gone an amount off for Showmax on my account. Please cancell Showmax as I have never subscribe to it or I will have to cancell my DSTV subscription.
JP
Johann P's update15 Jan 2020, 18:05
Reviewer Update
I see there has again gone an amount off for Showmax on my account. Please cancell Showmax as I have never subscribe to it or I will have to cancell my DSTV subscription.