SHODDY SERVICE!!!!!!!!!!!!
<p>Every month, I have to phone DSTV and literally beg for my DSTV Magazines to be delivered!!!!</p> <p>This has been the case now for a SOLID YEAR! The account is always paid on time as it’s a Debit Order.</p> <p>Receiving the Magazines is part of the service, which is not been met. Day Light *******! Each month I phone through and talk to one of the magazine managers, so much so, they avoid my phone calls, nor get back to me. They say "We have to send and email to the distribution centre and wait for them to respond" This is all they do, no follow up, NOTHING!!!! No responsibility is taken and the blame game just goes around like a sordid virus! To add insult, their distribution centre is internal, so you would think that the problem would be resolved with in a hour......here is to thinking.... NO ONE AT DSTV CARES ENOUGH TO DO THEIR JOB, JUST AS LONG AS YOU PAY YOUR BILL!!!!REALLY DISGUSED WITH THE SHODDY SERVICE PROVIDED BY DSTV!!!!!</p> <p> </p> <p>A very dissatisfied customer!</p> <p>Diane Clayton</p>
Dear Mary Patricia Schmidt
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter team
Dear Mary Patricia Schmidt
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv : Hello Peter team
Thanks Elna,
We spoke on the 30th, I would just like to follow up with you regarding a response from the
relevant department.
Thank you and I look forward to your response.
Kind Regards,
Diane Clayton
Thanks Elna,
We spoke on the 30th, I would just like to follow up with you regarding a response from the
relevant department.
Thank you and I look forward to your response.
Kind Regards,
Diane Clayton
Dear Elna,
I would like to follow up once again. It has almost been a month and nothing has happened. Getting all these random calls, but nothing has materalised once again.
Regards,
Diane Clayton
Dear Elna,
I would like to follow up once again. It has almost been a month and nothing has happened. Getting all these random calls, but nothing has materalised once again.
Regards,
Diane Clayton
