SHOCKINGLY BAD SERVICE AND BROKEN PROMISES

If I could I would give no stars... This is the worst experience of my life waiting online almost for an hour 2 different consultants, claiming I have 2 decoders and am in arrears which is not possible... Getting sms that I owe close to R6000, and being promised a team leader will call me back as there is no management at office. NO TEAM LEADER CALLED ME BACK, SPEND R100 IN AIRTIME... NO DSTV, NO SERVICE.... I CAN'T UNDERSTAND HOW A COMPANIES SERVICES CAN BE THIS BAD IF THEY LOSING CLIENTS TO COMPETITORS LIKE NETFLIX..... CONSIDERING THE SERVICE I RECIEVED I HIGHLY DOUBT DSTV IS GOING TO REPLY TO THIS EMAIL.... SHOCKING TO BE HONEST...