KW
Krishnie W

1 reviews | Active since Jan 2016

01 Apr 2021, 20:31

Shocking service incorrect debits incorrect charges

Still awaiting resolve since 11 February 2021.

Numerous calls made ...no help whasoever

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Apr 2021, 20:37
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Apr 2021, 21:29
Official
Hi Krishnie,

It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.

As advised on our telephone discussion, DStv Indian package is nolonger available as a stand alone package. 

The DStv Indian package cannot be an add on  to the DStv Easy view.

We have credited the account with R285.00 and your next payment will be R206.10 on the 01.05.2021.

Kind regards 
DStv: Hello Peter Team 

Best regards,