V
Valerie
1 reviews | Active since Aug 2020
04 Sept 2020, 07:06
Shocking Service from Multichoice DSTV !
Unbelievable! I complained last week on Hello Peter that I had paid my DSTV on 01 August 2020 and sent proof of payment, yet was cut off 4 times in one "non-payment". The response from Multichoice was that they would come back to me. It must have been an automated response as to date, I have not received a phone call, email or sms in this regard.
This month, I paid my subscription on 02 September 2020, sent proof of payment and was sent an sms last night saying I would be disconnected today due to non payment. This morning I woke up again to no DSTV!
It is a shame that Multichoice has no competition as clearly their lack of good service is because they have the monopoly!
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
04 Sept 2020, 07:36Hi Valerie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Sept 2020, 07:36
Official
Hi Valerie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
