Shocking service from Multichoice

I have been a premium subscriber with Multichoice for over 5 years, and have to say their service lately is shocking. I have had some error codes appearing on my decoder and in the past week have had to call them 3 times to clear the codes. Only to be told I owe R462 to re-connect for not paying partially for the month of July.<br> Upon the 3 times calling the call center I asked if I owed any money and I was assured not for my subscription. Every time you call the cc you always talk to someone different and then you get different stories.<br> I even asked to speak to a supervisor as I was really frustrated and I did her name was Promise Sebekho and she assured me that a Manager would call be before the days end to explain in full and I am still waiting for the call.<br> The cc agent even told me \it is how it is"";I asked about this and was told their server is down.<br> """