Shocking service from DSTV

For Customer No: ***0<br> <br> Payment for the above mentioned customer number for EASY View has already been done on the 29 February 2016. It is now the 4th time that my mom's DSTV has been disconnected. <br> <br> Continuously I have sent through PROOF of payment, without any success. <br> <br> - On 4 March I sent proof of payment to [Email Removed] CASE NUMBER: *** ,<br> - 9 March I sent proof of payment to [Email Removed] AND to [Email Removed]<br> - 14 March sent all AGAIN to [Email Removed] with CASE NUMBER: *** on 14 March receive \apology letter for POOR service\" Enquiry Reference Number: ***. <br> <br> This morning (19 Mar) the DSTV is yet AGAIN disconnected!!!! This is ridiculous and unacceptable!<br> <br> My parents have been clients with Multichoice for many-many years. They stayed in Rustenburg and the account was on my fathers name: HKH Kruger (Cust No: ***). My father passed away in 2013.<br> My mother moved to Pretoria: HHKruger (Cust No: ***) and we just have ENDLESS problems with her account.<br> <br> Unacceptable service from Multichoice/DSTV.... can't they get their accounting side sorted out??"