Shocking Service Even For Extra Money!

I have been trying to get the R799 Explora special for over a month now... I have been asked for bank statements, given excuses and then finally last week Wednesday (25 February) I get a call apologising for the bad service, told I will be phoned for delivery within 48 hours and that my Explora will be ordered<br> <br> Today, I call the call centre and nothing has been done... I then call their courier service and no order has been placed. Very disappointing! To make matters worse, I cannot call anyone who can help me, it HAS to be esculated AGAIN. I bet if my debit order was cancelled I then, miracle of miracles would receive a phone call at 08:00 the next morning<br> <br> The most amazing thing is I'm wanting to INCREASE my subscription in the month and they still can't be bothered<br> <br> DSTV, you guys increase our subscription every year and should be providing world class service for the money we pay you... I think you guys have a massive wake up call coming when Netflix hit SA