Shocking Service, Company Systems and Values

I've been a DSTV subscriber for +/-20 years and on a monthly debit order which I have never missed.

I have 4 paying decoders of which 2 is Holiday Homes.

The past 3 weeks I've received and sms 3 times that I have an outstanding amount for as little as R50 and that all my decoders have been cut off with immediate effect - yet I have a monthly debit order in place.

I've spent about 6+ hours on the call centre in 3 weeks, and tonight 28 May about 3 hours with 4 consultants and still I don't have any viewing on my home DSTV.

They promise a supervisor / manager will call back, but still waiting ...

Shocking service, *********** supervisors and staff, amateur systems and software systems running this apparently multi national company - however if there are any competition and just have access to sport, then probably 75+% of their customers will move.