AP
Anne P

1 reviews | Active since Aug 2017

31 Aug 2017, 16:12

Shocking service at DSTV MULTICHOICE TABLEVIEW

I have been standing in a queue of 18 people for 15 minutes. The queue has moved once. A second assistant arrived 5 minutes ago. People are standing out the door. I am disabled and there is not even a chair. I feel for the poor staff but everyone is complaining. I'm tired and my neck and affected arm are in a bad spasm. I couldn't even drive home now if I wanted to. And now they started drilling in the ceiling!!!!

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Aug 2017, 17:30
Official

Dear Anne Preston

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv : Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Aug 2017, 18:01
Official

Dear Anne Preston

Thank you for bringing this matter to our attention.

We have referred your compliant to the Agencies Administrator for further investigation and assistance. They will be in touch within the next 24hrs.

Kind Regards

Elna

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Sept 2017, 11:03
Official

Dear Anne Preston

We understand that the Agency was in contact with you and your concerns were taken into consideration.

Thank you for taking your time to contact us.

Regards

Elna

Best regards,