SHOCKING SERVICE

Did a change of ownership earlier this month from my mom's name to mine. They cut my viewing off today as apparently I haven't paid. Didn't tell me that a pro-rata payment would be due when they confirmed, via email, that change of ownership had happened. Try getting any sense out of their call centre or live chat people and it is like pulling teeth on a bad day. Their service is shocking, they take money where it isn't due as they had a payment under my mom's name already this month. I didn't not ask them to change the customer number they did it. Also they say there is a link on their website page to pay - there isn't. Seriously DSTV improve your service and get staff who know what they are talking about. WORSE SERVICE EVER.